About Me
I am Gerson Nascimentu, a Business Administration graduate and technology enthusiast, currently expanding my expertise in Systems Analysis and Development at the Federal Institute of Pernambuco (IFPE). My professional journey reflects a versatile profile, combining skills in management, customer service, and technology. I am constantly seeking learning and innovation to build efficient and impactful solutions.
My work spans various fields, including process administration, web development, and programming, always guided by organization, creativity, and a commitment to results. With practical experience in management and technology, I am ready for new challenges that add value and promote professional growth.
Professional Objectives
My main goal is to establish my career at the intersection of technology and management, applying analytical and technical knowledge to optimize processes and develop innovative solutions. I seek opportunities that allow me to enhance my skills in programming, data analysis, and web development while adding value to organizations through my experience in administration and customer service.
Academic Background
📌 Brazilian University Center (UNIBRA) – Bachelor's in Business Administration | Completed in 2023.2
📌 Federal Institute of Pernambuco (IFPE) – Technologist in Systems Analysis and Development | 1st semester (Evening)
Certifications and Qualifications
📌 Digital Domain Project 4.0 – Instituto Aliança | SOFTEX | State University of Ceará | 335h | 2024
✅ Programming Logic, Python, Java, Database (SQL), Agile Methodologies (Scrum and Kanban)
✅ Practical development of applications and task management in agile environments
✅ Socio-emotional skills: Self-management, Resilience, Proactivity, and Communication
Professional Experience
Personnel Department Assistant – Bernhoeft (Mar/2022 – Mar/2023)
Management of admission processes and benefits
Employee support and assistance
Organization and control of administrative records
Telemarketing Operator – CONTAX (Itaú Bank SAC) (Jun/2016 – Mar/2019)
Customer support and assistance
Sale of banking products and negotiation
Problem resolution and customer retention
Projects and Practical Experiences
✅ Development and Maintenance of WordPress Sites (2024 – 2025)
Creation and management of web content
Implementation of SEO strategies
Monitoring of performance and digital security
✅ Digital Entrepreneurship (2019 – 2021)
Management of online sales and stock control
Digital marketing strategies and negotiation
Customer service and post-sales support
Technical and Behavioral Skills
✅ Technology: Python, Java, SQL, WordPress
✅ Agile Methodologies: Scrum, Kanban
✅ Management and Organization: Process administration, document control, customer service
✅ Soft Skills: Proactivity, Communication, Teamwork, Resilience, Adaptability